Payments under $500 take less than a week to be refunded. Payments over $500 will normally take 1-2 weeks to be refunded. Payments of $1000 and more will normally take 2-4 weeks to be refunded. Refunds are sent exactly how they were made. If you paid by card, refunds are sent to that same card. If you paid via paypal, refunds are sent back via paypal etc.